What do you understand by the following terms? Point out their specific relevance in public service. 1. Intellectual integrity, 2. Empathy, 3. Perseverance, 4. Spirit of service, 5. Commitment. (UPSC 2013, )

1. बौद्धिक ईमानदारी 2. सहानुभूति 3. दृढ़ता 4. सेवा की भावना 5. प्रतिबद्धता

Empathy is the ability to understand and share the feelings and perspectives of others.

Relevance:

Effective Communication: Empathy facilitates better communication with the public, addressing their needs and concerns.

Conflict Resolution: It helps in resolving disputes and conflicts by considering the viewpoints of all parties.

Policy Design: Policymakers can create more inclusive and people-centric policies when they empathize with the communities affected.

Perseverance is the quality of steadfastness and persistence in the face of challenges or obstacles.

Relevance:

Problem Solving: Public servants often encounter complex, long-standing issues that require sustained efforts to resolve.

Service Delivery: Perseverance ensures that essential public services continue despite adversity or setbacks.

Achieving Goals: It helps public servants stay committed to achieving organizational and societal goals over the long term.

A spirit of service is a deep commitment to serving the public and prioritizing their welfare above personal interests.

Relevance:

Public Interest: Public servants are expected to prioritize the common good, ensuring that their actions benefit the broader population.

Accountability: This spirit fosters accountability, as public servants are accountable to the public for their actions and decisions.

Ethical Conduct: It guides ethical behavior, preventing conflicts of interest and corruption in public service.

Commitment involves a strong dedication to fulfilling responsibilities and achieving goals.

Relevance:

Service Delivery: Commitment ensures that public servants deliver services efficiently and effectively.

Ethical Leadership: It encourages leaders to remain dedicated to their duty, setting an example for their teams and subordinates.

Public Trust: Demonstrating commitment builds public trust, as citizens rely on public servants to fulfill their obligations consistently.

What do you understand by the following terms? Point out their specific relevance in public service. 1. Intellectual integrity, 2. Empathy, 3. Perseverance, 4. Spirit of service, 5. Commitment. (UPSC 2013, ) EN ह function dochangelang(val) { if (val != "") { window.location = val; } }